Mark was educated in the UK in engineering, software development and business. He has worked in technology consulting from the largest to the smallest organisations, as well as founding two start-ups. He has developed a process-driven approach to problem solving, which his clients realise achieves the results "hunch-based" troubleshooting does not. Big data, technology and how to combine these for business growth are a particular interest of his. He is Google Analytics Qualified.
Mark is co-founder of eQAfy Ltd. and its Chief Technology Officer.